NHS urgent appointment

£

27.90

FREE if you are exempt or under 18

No deposit · No booking fee · No need to be registered with us

Our areas of special interest

3

Masters-qualified dentists

1

Specialist Oral Surgeon

Werrington Dental Practice · Stoke-on-Trent

NHS emergency dentist in

Stoke-on-Trent

Toothache, swelling, a broken tooth or a lost filling cannot wait. Our Werrington team sees people in pain under the NHS for £27.90, or free if you are exempt, and we are open until 9pm Tuesday to Friday. You do not need to be an existing patient. Call or WhatsApp us, tell us what has happened, and we will find you the earliest appointment we have.

Appointments are confirmed by the practice: we will reply to your message or call you back to agree a time, so please wait for our confirmation before travelling.

Dr Ridhwan Ahmed performing a dental procedure using surgical loupes and magnification
EMERGENCY CARE . WERRINGTON
What we can help with

Dental emergencies we treat

If it hurts, is swollen, is broken or is bleeding, get in touch. These are the problems we see most often at urgent appointments.

Complex procedures

Toothache and severe pain

Pain that keeps you awake, hurts to bite on, or will not settle with painkillers.

Restorative dentistry

Swelling, abscess or infection

A swollen face or gum, a bad taste, or a spot on the gum. Infection needs seeing promptly.

Biomimetic dentistry

Broken or chipped tooth

A fractured, cracked or sharp tooth after biting on something hard or a knock.

Periodontal care: tooth and gums

Lost filling or crown

A filling, crown or veneer that has come out, leaving the tooth sensitive or sharp.

Complex procedures

Wisdom tooth pain

Sore, swollen gum around a wisdom tooth, or difficulty opening your mouth.

Molar with curved root canals and an endodontic file

Emergency extraction

When a tooth cannot be saved we can take it out, and we have a Specialist Oral Surgeon on the team.

Molar with curved root canals and an endodontic file

Emergency root canal

Settling an infected nerve to get you out of pain, with postgraduate-trained root canal dentists on site.

Specialist oral surgery

Knocked-out or loose tooth

After a fall or injury. Keep the tooth in milk and call us straight away.

WHAT IT COSTS

Clear fees before anything is done

We are a mixed NHS and private practice. For an emergency you can be seen under the NHS or privately. Either way, nothing is started without your agreement.

£27.90

standard NHS charge
  • Urgent assessment and the treatment needed to deal with the immediate problem, for example a dressing, an extraction or starting root canal treatment.
  • Free if you are under 18 or exempt from NHS dental charges.
  • No deposit and no booking fee.
  • Any follow-on treatment is discussed and agreed with you at your appointment.

NHS charges set by NHS England from 1 April 2026.

£75

assessment
  • If you would rather be seen privately, or our NHS urgent slots are full that day.
  • Examination and advice, with any treatment quoted and agreed before it starts.
  • Call or WhatsApp to book. We confirm the time with you.

Private fees are published on our website.

Until 9pm

Tuesday to Friday
  • Most practices close at 5pm. We stay open until 9pm Tuesday to Friday, so you can be seen the same evening instead of waiting until morning.
  • Evening urgent appointments are the same NHS charge: £27.90, or free if you are exempt.
  • After 9pm, at weekends and on bank holidays, call NHS 111 for the urgent dental service, or WhatsApp us and we will contact you when we reopen.

Private fees are published on our website.

Why patients choose Werrington Dental

Treated by Masters-qualified dentists with a special interest in surgery

  • Masters-level clinicians

    Three of our dentists hold a Master's degree in Clinical Implantology, two with Distinction. The same precision goes into an emergency extraction as into a planned implant.

  • A Specialist Oral Surgeon on the team

    Dr Hassan-Ali Ismail, MOralSurg (RCPSG), carries out surgical extractions here, so difficult teeth do not need a referral elsewhere.

  • Special interest in root canal treatment

    Dentists postgraduate-trained in endodontics, with microscope-assisted root canal treatment for teeth other dentists have struggled to save.

  • Modern diagnostics

    Digital X-rays, intraoral scanning and 3D imaging where it helps, so you get a clear diagnosis rather than a guess.

  • Fantastic with nervous patients

    Our dentists are known for putting anxious patients at ease and explaining every step before it happens.

  • NHS and private under one roof

    A mixed NHS and private family practice. You choose how any treatment is provided.

What Our Patients Say

Testimonials

Meet The Team

The dentists who will look after you

Every dentist at Werrington is registered with the General Dental Council.

Dr Ridhwan Ahmed, endodontics and implantology specialist, in his dental clinic

Dr. Ridhwan Ahmed

BDS (Hons) • MFDS RCS Eng • MSc(Dist) • Implantology • PGDip (Endo)

Special interest in complex root canal treatment, microscope endodontics and dental implants.

nhs emergency dentist | Dentist in Stoke on Trent

Dr. Aadam Shaffique

BDS · MSc Clinical Implantology (Distinction)

Restorative and implant dentistry with a focus on keeping natural teeth. Uses digital scanning for planning.

nhs emergency dentist | Dentist in Stoke on Trent

Dr. Haider Malik

BDS · MSc Clinical Implantology

Special interest in root canal treatment and tooth-preserving dentistry. Relaxed and reassuring with nervous patients.


Dr. Hassan-Ali Ismail

Dr. Hassan-Ali Ismail

BDS · PGCert (Med Ed) · AFHEA · MFDS RCPSG · MOralSurg (RCPSG)

Specialist Oral Surgeon. Complex and surgical extractions, with a calm approach for anxious patients.

Worth the drive

About an hour from Birmingham, South Manchester and Stafford

Werrington sits on the A52 on the east side of Stoke-on-Trent, around ten minutes from the A50 and twenty from the M6. Patients come to us from across Staffordshire, Cheshire, the West Midlands and the East Midlands for urgent care and for root canal and implant treatment. NHS urgent appointments are open to anyone in pain, wherever you live.

Stafford

about 35 min · 18 miles

Derby

about 50 min · 37 miles

South Manchester

about 1 hr · 46 miles

Birmingham

about 1 hr · 51 miles

Leicester

about 1 hr 15 · 61 miles

Typical driving times from Google Maps. Allow longer at peak times. Parking at the practice.

about 1 hour's drive about 30 min Birmingham · about 1 hr South Manchester · about 1 hr Leicester · about 1 hr 15 Stafford · about 35 min Derby · about 50 min Leek · about 20 min Werrington Dental
Need to be seen today?

Tell us what has happened

The fastest way is to call. If you cannot talk right now, or it is outside our opening hours, send a WhatsApp and we will reply as soon as the practice opens.

Mon 9am–5pm · Tue–Fri 9am–9pm

    Make an Enquiry Today!
    Real Results

    Cases treated

    Three recent cases treated by our dentists, both problems that often start as an emergency. Individual results vary.

    Common Questions

    Emergency appointments, answered

    Do I need to be registered with you?

    No. Urgent NHS appointments are for anyone in pain, whether or not you have been to us before. You do not need to leave your usual dentist.

    An urgent appointment deals with the problem that is hurting you. It is not the same as joining the practice for ongoing NHS check-ups, which depends on the NHS capacity we have at the time. We will explain your options for any follow-on care when we see you.

    Can I be seen today?

    Often, yes. We hold urgent slots through the day and into the evening until 9pm Tuesday to Friday, and give them to the people who need them most. If we are full we will say so, tell you what to do to manage the pain, and offer the next available time.

    Every appointment is confirmed by us. Once you have called or messaged, wait for our reply or call back before you travel.

    Are you open in the evening or at weekends?

    Yes to evenings. We are open until 9pm Tuesday to Friday, and 9am to 5pm on Mondays, so most people can be seen the same day without taking time off work. We are closed at weekends and on bank holidays: call NHS 111, who run the out-of-hours urgent dental service for the area, or leave us a WhatsApp message and we will get back to you when we open.

    If you have a swelling that is affecting your breathing or swallowing, swelling spreading to your eye or neck, or bleeding that will not stop, go to A&E.

    How much will it cost?

    An NHS urgent appointment is £27.90, the standard NHS charge, and free if you are under 18 or exempt from charges, for example if you receive certain benefits, are pregnant or had a baby in the last 12 months, or hold a valid HC2 certificate. There is no deposit or booking fee. That covers the assessment and the treatment needed to sort the immediate problem. If you need further treatment afterwards, we will explain the options and costs with you in person.

    A private emergency appointment is £75. Any treatment on top of that is quoted before it starts.

    Will it hurt? I am nervous about the dentist.

    Getting you comfortable is the first job. We use modern local anaesthetic and check it is working before we start anything. Our dentists are used to anxious patients and will explain each step and stop if you need a break. Tell us you are nervous when you book and we will allow for it.

    What can you treat at an emergency appointment?

    Toothache, abscesses and infections, broken or chipped teeth, lost fillings and crowns, wisdom tooth pain, extractions, the first stage of root canal treatment, and teeth that have been knocked or loosened. Surgical extractions can be carried out here by our Specialist Oral Surgeon. If something needs a hospital service we will say so and refer you.

    Where are you and is there parking?

    We are at 497 Ash Bank Road, Werrington, ST9 0DT, on the A52 on the eastern edge of Stoke-on-Trent, about ten minutes from Hanley. There is parking at the practice and on nearby streets, and buses along Ash Bank Road stop close by.

    Can my child be seen?

    Yes. We are a family practice and see children for urgent problems. NHS dental treatment is free for under-18s and for 18-year-olds in full-time education.

    Find US

    Werrington Dental Practice

    497 Ash Bank Road
    Werrington, Stoke-on-Trent
    ST9 0DT

    Opening hours

    New-patient appointments are available throughout these hours, including the late evenings.

    Monday

    9:00am – 5:00pm

    Tuesday

    9:00am – 9:00pm

    Wednesday

    9:00am – 9:00pm

    Thursday

    9:00am – 9:00pm

    Friday

    9:00am – 9:00pm

    Saturday

    Closed . NHS 111

    Sunday

    Closed . NHS 111

    In pain? Let's get it sorted.

    NHS urgent appointment £27.90, or free if you are exempt. Open until 9pm Tuesday to Friday. Call now, or send a WhatsApp and we will come back to you.

    Werrington Dental Practice © 2026.
    All rights reserved.